Samsung’s Note 8 Battery Problem
Seems like the The Samsung Galaxy Note series has had a dark cloud over itself after the unfortunate Note 7 incident which cost the company millions of dollars. The Samsung Galaxy Note 8 was more of a new dawn after the storm and was considered to be the savior of the Note series, but after hearing about the ‘new and improved’ battery problems, we’re not so sure.
A handful of Samsung Galaxy Note 8 users had been reporting that their Notes are not charging once the battery is completely drained. This kind of issue has previously appeared in other smartphones as well. While Samsung has confirmed the issue with some devices and the company is helping the affected ones individually.
The issue although is not prevalent and not serious like the one with Galaxy Note 7 but it is affecting a handful of users who are left with no other opportunity but to get the phone replaced. The issue seems to be most likely the power management circuit which requires a little battery juice to power things up. Once the phone is completely drained the power circuit cannot kick off and hence the phone never boots up.
A lot of people are trying a ‘CPR’ technique with their phones too. This technique involves charging your phone for 15 to 30 seconds, then removing the charger for 30 secs, and then again charging the phone for 15 to 30 secs. It might blow life into your phone after 100 tries or 20 mins of repeating this technique but there is no guarantee.
The safest bet will be to get your phone replaced asap. The ones who own Samsung Galaxy Note 8, they need to be extra vigilant in charging their smartphones. Try to make sure your phone never hits 0% battery.
According to Samsung rep, “we are unable to comment further until we obtain more specific information from the phone. Any consumers with questions about their device should contact us directly at 1-800-SAMSUNG so that we can help them.”